Reference

Privacy Policy for your horras88 account

Account creation, DANA, OVO, GoPay and QRIS wallet checks, plus lobby choices such as Super Sic Bo and Fish Hunter create data we explain here in plain terms.

Account data useCookie controlsDANA recordsQRIS checks
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horras88 Privacy Policy for your horras88 account
CONTACT ROUTES

Three ways to ask about privacy

Fast privacy contact matters when your account, wallet, or device record needs attention. We keep privacy requests separate from regular lobby questions, so you can ask for access, correction, deletion, or cookie help without repeating your full account story in every message.

Team online

Live Chat privacy queue

Use Live Chat from 10:00 to 02:00 WIB and write “privacy request” with your account ID. We will confirm your identity before discussing wallet records, login sessions, or cookie settings tied to your account.

WhatsApp account check

Message our WhatsApp line during support hours if you need a privacy update while using mobile data. Send only your account ID and the issue; we will ask extra checks before sharing personal details.

Email record request

Send privacy questions by email when you need a written answer about data access, correction, or deletion. Include your registered phone number, last login date, and the wallet rail involved, such as QRIS or DANA.

ACCOUNT SAFETY

Six privacy controls inside your account

Your privacy choices should be visible where you actually manage the account. We place key controls near the account menu, cashier records, device sessions, and support channel so you can check what…

Profile data checks

Open Account, then Profile, to see the name, phone number, and email tied to your account. If something is wrong, contact support so we can verify identity before making any personal data change.

Wallet record handling

DANA, OVO, GoPay and QRIS records are used to match deposits and withdrawals to your account. We keep transaction references for reconciliation, fraud checks, and privacy responses, not for selling personal profiles.

Cookie choice control

Cookies help keep your session active and remember basic display choices. You can clear browser cookies from your device settings; after that, we may ask you to log in again and pass account checks.

Device session checks

We record device type, IP range, login time, and failed access attempts to spot unusual account activity. Go to Account, Security, then Active Sessions to ask support about devices you do not recognise.

Retention and deletion

We keep personal data only as long as needed for account operation, legal record needs, security checks, and dispute handling. When deletion is possible, we remove or mask data after identity checks are complete.

Correction request path

If your phone number, wallet name, or email changes, send a correction request before making new transfers. We compare the request with login records and recent QRIS or GoPay activity to prevent account takeover.

Privacy questions before you join

Before you open an account, you may want plain answers about what we collect, why we collect it, and how to reach us. These answers focus only on privacy handling for your account, wallet records, cookies, and support messages.

We collect the details you enter, such as phone number, email, account name, password data, device signal, and session time. Wallet activity through DANA, OVO, GoPay or QRIS is linked only when you use those rails.

We use wallet records to match deposits, check withdrawals, solve payment disputes, and prevent account misuse. The record may include reference time, amount, rail name, and account match, not unrelated wallet activity.

Yes. Contact Live Chat, WhatsApp, or email and state that you want account data access. We will verify your identity first, then explain the account data, wallet records, cookies, and support messages we can disclose.

Send a correction request through Live Chat from 10:00 to 02:00 WIB or by email. We may ask for your account ID, last login date, and recent wallet rail so the change is not made by another person.

Cookies can remember session status, device preference, and basic page activity. Game choices such as Aviator or Super Sic Bo may appear in account logs, but we use them for service records, security checks, and support context.

We keep data for account operation, security checks, payment matching, legal record needs, and dispute handling. When a record is no longer needed, we delete, mask, or separate it from details that identify you.

Email our privacy contact or ask Live Chat to route your request. We will verify your identity, check whether records must be kept for security or legal reasons, and explain what can be removed or masked.

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