Reference

Terms & Conditions for Your Account

Your terms cover one wallet for DANA, OVO, GoPay, QRIS and the same account used for Super Sic Bo, Legend of Hou Yi and Mobile Legends, so you…

DANA wallet rulesOVO account matchGoPay payment checksQRIS receipt path
horras88 Terms & Conditions for Your Account
CONTACT PATHS

Three Ways to Ask About Terms

Fast answers matter when a term affects your wallet, login or withdrawal request. We keep support paths tied to the Terms & Conditions, not hidden behind generic help text, so you can ask about the exact clause that blocks or delays an account step. Share your registered phone number, payment rail and screenshot of the term you mean; we will trace the account event before replying.

Team online

Live chat

Use the chat bubble after login between 09:00 and 01:00 WIB. Send the clause title, your registered phone number and whether the issue involves DANA, OVO, GoPay or QRIS.

WhatsApp desk

Message our WhatsApp support path for account-term questions that need screenshots. We may ask for the transaction time, wallet name and device browser before explaining the relevant wording.

Email record

Email support when you want a written answer about a Terms & Conditions change, account hold or data request. Include your username and avoid sending wallet PINs or one-time codes.

ACCOUNT CARE

Six Controls Behind Our Terms

Clear terms only work when the account process follows them. We connect each rule to an action you can see: login checks, wallet matching, cookie use, session records and support records.

Data use

We use account data to apply the Terms & Conditions, confirm wallet ownership and answer support questions. Your phone number, username and payment rail help us connect a request to the correct account.

Cookie purpose

Cookies help keep your session tied to the device browser you used to log in. The terms explain that cookies support account access, fraud checks and page settings, not public display of your wallet details.

Security checks

When a withdrawal request looks different from your usual device or wallet pattern, we may pause the step and ask for confirmation. The terms allow this check to protect your account balance.

Record retention

We keep transaction and support records for the period needed to handle disputes, payment checks and account questions. After that, records may be removed or reduced where our operating needs allow.

Change requests

If your phone number, wallet name or account spelling is wrong, contact support before sending another payment. We may ask for proof that matches the account record before making any change.

Term updates

When Terms & Conditions wording changes, we place the current version on this page. Continued account use after the update means the new wording applies to future sessions and wallet actions.

Questions About Terms & Conditions

These answers focus on the Terms & Conditions that affect your account, wallet and access. They are written for the common moments where you need a clear next step: opening an account, checking a payment rule, asking about a change or correcting account data. If your case is unusual, contact support with the account detail we ask for below.

You accept the Terms & Conditions covering account identity, wallet use, lobby access, withdrawal checks and support contact. Access also depends on local law and is available only where local law permits.

The same account terms apply, but each payment rail may need matching wallet names, receipt checks or transaction timing. Keep the registered name consistent so support can trace your wallet request faster.

We may hold the payment step while support checks ownership. Send the wallet name, transaction time and account username through chat or WhatsApp; do not send PINs, passwords or one-time codes.

Yes, terms can be updated when account flow, payment handling or security checks change. We place the current wording on this page, and future account activity follows the displayed version.

Yes. The same account rules cover entry to Super Sic Bo, Crash Games, Fish Hunter and other lobby areas. If a title is unavailable, access may depend on region rules or account checks.

Contact live chat from 09:00 to 01:00 WIB or use WhatsApp with your username, clause name and screenshot. We will connect your question to the relevant account or wallet step.

We keep the data needed to run account access, payment checks, dispute handling and support replies. You can ask support how to correct account details or request a status update.